Once you’ve placed your order, you’ll receive a confirmation email right away to let you know we’ve received it. You can also log in to your account and view your order under the “My Orders” section to track its progress at any time.

Contact us at sales@cosimac.com as soon as possible and we will do our best to resolve the issue.

We send orders throughout the UK, Ireland, Northern Ireland, and to countries around the globe. Orders within the UK and Ireland usually arrive quickly, and international delivery times vary depending on your location.

There are no customs or tax charges for orders within the UK, Ireland or the Eurozone.

We aim to dispatch all orders within 1–2 working days.

Once dispatched:

• UK, Ireland & Northern Ireland: typically 2–3 working days for delivery.
  
• European & International orders: delivery times may vary based on your location and the postal service used.
  

We’ll send you tracking information as soon as your order is on its way, so you can follow it right to your door.