Returns & Refunds
Our Returns Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Return Window
You have 30 days from the date of delivery to return eligible items for a refund or exchange.
Eligible Items
Items must be unused, unworn, and in their original condition with all tags attached. Items must be returned in their original packaging.
How to Return
We would ask that you send an email to welcome@cosimac.com with the following information, in order for us to correctly process your return.
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| Order Number | |
| Exchange or Refund | |
| Product(s) Being Returned | |
| Products(s) Required (If Applicable) | |
| Reason For Return | |
| Email Address |
Please send back to the following address:
COSIMAC UNIT A
5-7 DELLMOUNT AVENUE
BANGOR
COUNTY DOWN
BT20 4TZ
NORTHERN IRELAND
UK
Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Exchanges
If you'd like to exchange an item for a different size or colour, please contact us and we'll be happy to assist you.
Non-Returnable Items
Unless incorrectly supplied or deemed to be faulty we cannot accept the return of goods that have been embroidered, badged or printed
Questions?
If you have any questions about our returns policy, please don't hesitate to contact us.